EUC SALE products Warranty NOTES (Attention, please read before order)

Warranty terms and conditions:

The Buyer, before starting to use the device, should carefully read all the instructions and strictly follow the rules and recommendations on how to use the device.

Warranty obligations:

  1. Devices purchased in our online store are covered by the manufacturer’s original warranty (for batteries and separately for other components). In compliance with the provisions of Conditions limited warranty, the Buyer has the right to guarantee during the applicable period. Each product comes with a warranty of 24 months (controller, motor), for batteries 6 months are applicable with a range of up to 2000 kilometers and it is calculated from the date when the equipment is transferred to the Buyer.
  2. This Warranty covers the defects resulting from defective parts, materials or manufacturing and repairs are carried out in the service center of the Seller during the period established by the State and since the day the equipment is accepted in the service center. In order to avoid possible misunderstandings, the Buyer has to keep the warranty, as well as other documents confirming the fact of the purchase of the equipment. Equipment should be clean when it is transferred for the warranty repairs.
  3. 3.       IMPORTANT!!! The Warranty does not cover:
  • The device that has been tempered, adjusted with the improvements and (or) changed to the internal structure;
  • Mechanical, chemical, thermal, electric or any other type of damages resulting from incorrect installation, configuration, usage or other activities inconsistent with the operation manual or contradictory to technical specifications attached to the device;
  • Damages due to non-compliance with the installation and (or) operation rules;
  • Failure of the equipment (controller, electric motor and their elements) in case of overheating;
  • Usage of the equipment at temperatures below 0 degrees and above 35 degrees Celsius;
  • Mechanical and electrical damages caused because of the contacts of the device with foreign objects, substances, and liquids, included: water, snow, mud, sand;
  • Using electric device in snow, rain, dirt, mud or wet weather, or on wet surface are restricted. 
  • Mechanical damage to any part of the equipment caused by acts of an accident or fall or other external factors;
  • The device that has been tampered with by the Warranty beneficiary or any other person in any way, including reconfiguration, repair, willful constructional variations, modifications, and adjustments.
  1. Warranty is not applied to consumable materials that have a natural life span such as cameras, tires, plastic, charging devices, inner frames, and other constituent parts.
  2. Seller is not responsible if the equipment is used with illegal software and does not support it for free.
  3. While the equipment is under warranty repair, analogical or similar equipment will not be provided.   
  4. Shortfall due to the appearance of fault profits and other indirect costs are not refundable.
  5. Please note: it is necessary to carefully inspect the goods at the time of delivery of the order. All claims regarding the appearance and configuration can only be made at the time when the package was delivered in the presence of the courier. After the courier leaves, such claims will be not accepted.
  6. The warranty does not cover damage caused to other equipment and third parties while setting up the device.
  7. In the case of a claim recognized as unfounded, the Buyer is obliged to reimburse all transport costs, as well as the costs of the examination.
  8. In warranty period EUC.SALE take all responsibility for repairing device, and changing all needed to replace components. But Transport and delivery costs of parts to the client or all devices to repair centre are not covered by warranty card.
  9. It is forbidden to start the electric motor when the device is charging. This can damage the controller and the battery, as well as cause the ignition.
  10. Warranty is not applied in cases of equipment deterioration or discontinuation due to shock or fall. In these cases (of fall and shock), contact the service to diagnose the device.
EUC.SALE official INMOTION Distributor in Europe.

EUC.SALE official INMOTION Distributor in Europe.

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EUC SALE products Warranty NOTES (Attention, please read before order)

EUC SALE products Warranty NOTES (Attention, please read before order)

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